FAQs
1. What is MangoLabel?
MangoLabel is a fashion retailer offering a curated selection of women's and men's fashion. We blend Italian and French sophistication with modern style to bring you a unique shopping experience.
2. Where is MangoLabel located?
Our headquarters are based in Toronto, Canada, but we operate exclusively online to serve customers worldwide.
3. How can I contact MangoLabel?
You can reach our customer service team via email at contact@mangolabel.com or through our Contact Us page.
4. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods.
5. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping is always free of charge and delivery times may vary depending on your location.
6. What is your return policy?
We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
7. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
8. Are your products ethically sourced?
At MangoLabel, we are committed to ethical sourcing and sustainability. We work closely with our suppliers to ensure that our products meet high standards of quality, craftsmanship, and ethical production practices.
9. How can I stay updated on new arrivals and promotions?
You can subscribe to our newsletter to receive updates on new arrivals, exclusive promotions, and special offers. Simply enter your email address at the bottom of our website to join our mailing list.
10. How do I determine my size?
We provide detailed sizing charts for each product to help you find the perfect fit. You can find these charts on the product page description on all fashion products.
11. Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
12. Do you offer discounts for bulk orders or wholesale purchases?
Yes, we offer discounts for bulk orders and wholesale purchases. Please contact our sales team for more information and pricing details.
13. Are your products authentic?
Yes, all of our products are 100% authentic and sourced directly from reputable manufacturers and designers. We do not sell counterfeit or knockoff items.
